1. Introduction
LoCommos / BrackTech (“LoCommos”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the LoCommos website, iOS application, membership application process, events, messaging features, and related services (the “Services”).
2. Information We Collect
Account and application information
We may collect your name, email address, telephone number, professional role, company, biography, profile image, location, areas of interest, membership application responses, and account credentials.
Community and content data
We may process profile information, group participation, event registrations, messages, posts, reactions, uploaded media, reports, and support communications.
Usage and device information
We may collect IP address, device model, operating system, app version, language, push-notification token, log data, crash data, and information about how you interact with the Services.
3. How We Use Your Information
We use information to review applications, create and manage accounts, provide community features, support messaging and groups, administer events, deliver notifications, maintain safety and integrity, prevent fraud or misuse, improve the Services, respond to support requests, and meet legal obligations.
4. Third-Party Services
We rely on specialist providers that may process information on our behalf:
- Supabase for authentication and database infrastructure — supabase.com.
- Stream Chat for messaging and community communication features — getstream.io.
- Cloudflare R2 for media and object storage — cloudflare.com.
- Railway for backend hosting — railway.app.
- Apple Push Notification service (APNs) for iOS notifications.
These providers process information under their own terms and privacy commitments. Their infrastructure may be located outside the UAE.
5. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, manage membership, maintain security, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations. We may retain limited records after account closure where required for legitimate legal, safety, or accounting purposes.
6. Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, or restriction on the processing of your personal information. You may also object to certain processing, withdraw consent where consent is the basis of processing, or request a portable copy of certain information. To exercise a privacy right, contact hello@locommos.com. We may need to verify your identity before completing a request.
7. Children’s Privacy
LoCommos is intended for users aged 13 and older. Users under the age of legal majority in their jurisdiction should use the Services only with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our Services, technology, legal requirements, or business practices. The revised version will be posted with an updated date. Where required, we will provide additional notice or request consent.
9. Contact Us
For privacy questions or requests, contact hello@locommos.com.
LoCommos / BrackTech
Dubai, United Arab Emirates.